Shipping policy
Shipping Information
At Harmoni Gold Jewelry, we are committed to delivering authentic, high-quality jewelry safely and securely.
All orders are processed within 1–3 business days after payment confirmation.
Once your order has shipped, you will receive a tracking number via email.
Shipping Locations
We currently ship within the United States.
For international shipping inquiries, please contact us before placing an order.
Delivery Times
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (when available)
Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Order Verification
To protect our customers and prevent fraud, certain orders may require additional verification before shipment.
We reserve the right to delay or cancel orders that cannot be verified.
Quality Assurance
Every jewelry item is carefully inspected, weighed, photographed, and video recorded before shipment.
These records are maintained for quality assurance, order accuracy, and fraud prevention purposes.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Harmoni Gold Jewelry is not responsible for delays or delivery issues resulting from incorrect address information provided by the customer.
Lost, Stolen, or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact us within 7 days of delivery.
We will work with the shipping carrier to investigate the issue.
Harmoni Gold Jewelry is not responsible for packages marked as delivered by the carrier but reported as missing afterward.
Signature Confirmation
For high-value jewelry purchases, signature confirmation may be required upon delivery to ensure package security.